Internet and Technology

Businesses from all over the world move at a light speed these days, they require that each and every company should frequently re-examine strategies, direction, partners, suppliers – literally every relationship and variable which might bring about complacency. There could even be customers who come and go without you knowing it. The intense search for the most competitive advantage may imply that some of the finest customers spontaneously leave without you ever knowing that a problem is existing. In such kind of scenarios, how well can you react to or even foresee the ever changing desires of customers and the competitor’s moves as well?

Well, there could be one good way to do that, and it is through infusing your organization with the best possible tool on hand – the Microsoft Outlook CRM. With a Microsoft Outlook CRM, you can have a fresh start with your customer relationship management program; it is exactly what you need to provide each customer-facing worker the kind of information they need to please and impress their customers.

Microsoft Outlook CRM and Its MechanismWhen you are established with a Microsoft Outlook CRM program, you can possibly generate a centralized repository of consumer information and details which sits clearly alongside other Microsoft programs such as the Office. The Microsoft Outlook CRM program helps workers access the service modules, marketing and sales in order to come up with solutions involving market products, sales decisions and deriving strategic views of the business. The Microsoft Outlook CRM works perfectly – it exerts efforts the way your users already do, it functions the way your venture already does, and it operates the way the modern technology should. With the Microsoft Outlook CRM on hand, you will definitely not fear the risk of losing your business.

PHow The Microsoft Outlook CRM Works Compatibly With YouThe Microsoft Outlook CRM is the easiest and fastest way to flourish in any type of venture that you are in. Because it is designed specifically to be partners with the Microsoft programs, the Microsoft Outlook CRM would only require you to have lesser training expenses, reduced application changes, increase in business productivity, broader user adoption, and an incredibly high rate of the return of your investments.

The Microsoft Outlook CRM has features like: fast and easy access to all the information you need, tight integration with the other Microsoft programs, provides you with a calendar, individualized workspaces, excellent mobile support system, and an amazingly powerful analysis and reporting tools. Because of these qualities, the Microsoft Outlook CRM is very capable in delivering you to a successful venture.

Aside from the aforementioned qualities, the Microsoft Outlook CRM is simply the best way for your employees to gain direct access to client information and detail through the Microsoft programs. Likewise, the Microsoft Outlook CRM enables your clients to retrieve the details they need whether they are in their offices or they are on the roads. Indeed, the Microsoft Outlook CRM lets you work just like the way you want to.

How Microsoft Outlook CRM Works With Your BusinessAside from its easy adaptability with your employees and customers, the Microsoft Outlook CRM goes well with the existing processes and workflow of your business. You and your staff can easily make changes on the relationships, data entries, and application forms as well. Through the Microsoft Outlook CRM, it would be greatly possible to generate fresh activities without requiring you much effort. Its ease of use and its great adaptability to both the owner and the employee makes it a popular tool among many business offices today.

Aside from the features mentioned above, there are some other aptitudes that your Microsoft Outlook CRM is capable of doing, and the examples are: the availability of a quick campaign wizard, service scheduling, a new module for the marketing automation purposes, flexible reporting, and a fast customization of some activities in your business. Because of all these Microsoft Outlook CRM qualities, a lot of businessmen make use of the tool in the hopes to make their ventures prosper; and through a continuous upgrade in your systems, it would be greatly possible to make your business flourish all throughout time. With the Microsoft Outlook CRM being easy, manageable, and affordable, you can be in a business that you ever dreamed of having.

Microsoft has many computer certifications that appeal to a wide range of expert computer repair technicians to operating system geniuses. They also have certifications in administration and engineering. Microsoft Certified Professionals are a standard above in the field of information technology. Microsoft certification is widely accepted and recognized by the service and support industry. Microsoft curriculum has the practical knowledge that only an advanced developed company can provide.MCDST is one of the most sought after Microsoft certifications on the market today. Microsoft Certified Desktop Support Technician is a title that has much recognition for employers who want a highly qualified technician to work as a help desk specialist and give desktop support by phone and by servicing the individual station. Microsoft Certified Desktop Support Technician (MCDST) on Microsoft Windows XP is a certification that validates the fundamental and higher skills needed to enter the IT industry as a support desk professional.Because of the recognition that Microsoft Certified Desktop Support Technician (MCDST) receives many online and classroom IT schools are offering some free tutoring. You will find free information technology Microsoft computer training on the web almost as much as you will find pay certification training. There is a long list of online schools that offer free study guides, some free online tutoring and free practice exam questions in order to prepare you for your certification. MCDST certification demonstrates valuable troubleshooting expertise with the Windows Desktop Operating System to employers and consumers. It provides a structure for learning the skills that support technicians need. As a desktop support technician, you will use excellent customer service skills, educate users, and solve hardware or software operation and application problems on the desktop. You will learn valuable skills and best practices consistent with networking and file sharing to maintaining DHCP communications devices and Domain name system for Internet system to translate names into IP addresses.Microsoft Certified Desktop Support Technician certification validates the fundamental skills needed to enter the IT industry as a support professional. It communicates the technical skills of the individual to clients and employers and distinguishes career candidates from their peers. MCDST certification enhances job satisfaction through increased technical proficiency as you increase your knowledge and skills. MCDST certification helps advance support technician careers by providing a structured framework for learning skills, and provides a knowledge basis for additional Microsoft certifications, such as the MCSA and the MCSE.Microsoft Certified Desktop Support Technician Certification Requirements on Microsoft Windows XP are to pass two core exams that provide a valid and dependable measure of technical proficiency. These exams are developed with the input of professionals in the industry and reflect how Microsoft products are used in organizations throughout the world. The two core exams are: Exam 70-271: Supporting Users and Troubleshooting a Microsoft Windows XP Operating System consisting of about 60 questions and Exam 70-272: Supporting Users and Troubleshooting Desktop Applications on a Microsoft Windows XP Operating System consisting of about 50 questions.A candidate for Microsoft Certified Desktop Support Technician will need training for your Microsoft certification. There is free Microsoft training available online with free Microsoft practice exam questions, free study guides and free MCDST training to make your preparation less complicated. Free will only take you so far, you will need to purchase some Microsoft certification training in order to be fully prepared for your actual exam. Your training is not the objective but receiving your Microsoft certification. Learn how to pass your information technology certification exam. There are good resources accessible all you will need is a little searching. Visit billnaugle.com

The Microsoft Certified Professional (MCP) credential (certification) is for professionals who have the skills to successfully implement a Microsoft product or technology as part of a business solution in an organization. Hands-on experience with a product is necessary to effectively achieve certification. There are many Microsoft certifications that one may acquire and many free online training centers that also have pay certification tutoring, free study guides and free practice exam questions to help you pass your IT certification exam.The Microsoft Certified Professional has many different certifications that represent specialized fields of information technology such as: Microsoft Certified Technology Specialist (MCTS) and Microsoft Certified IT Professional (MCITP) credentials provide IT professionals with a simpler and more targeted structure to display their technical and professional skills. The new Microsoft Certified Technology Specialist (MCTS) credential highlights your skills using a precise Microsoft technology. You can demonstrate your abilities as an IT professional or developer with in-depth knowledge of the Microsoft technology that you use today or are planning to deploy. The Microsoft Certified IT Professional (MCITP) credential lets you highlight your field of expertise. Now you can distinguish yourself as an IT professional with the current skills and proven job-role capabilities to work efficiently with a comprehensive set of Microsoft technologies.Other Microsoft certifications include: Microsoft Certified Database AdministratorDemonstrate that you have the skills to lead organizations in the successful design, implementation, and administration of Microsoft SQL Server 2000 databases with the following Microsoft Certified Database Administrator (MCDBA) credential. The Microsoft Certified Desktop Support Technician (MCDST) credential proves that you have the skills to support users who run Windows XP. It also proves that you can troubleshoot desktop environments that run on the Windows XP operating system. The pay scale with this position ranges from $35,000 to $55,000 per year. With all of these Microsoft certifications excellent training is obtainable online or classroom. To some degree you will find free Microsoft online certification training along with pay training. There is also the Microsoft Certified Systems Administrator (MCSA) certification will advance your career by ensuring that you have the skills to successfully manage and troubleshoot system environments that run on the Microsoft Windows operating system. The MCSA: Messaging credential identifies systems administrators who implement, manage, and maintain a messaging infrastructure by using Microsoft Exchange Server. The MCSA: Security credential identifies systems administrators who specialize in managing, maintaining, and implementing security on the Windows operating system and as part of a secure computing environment. Receive the Microsoft Certified Systems Engineer (MCSE) certification and prove your expertise in designing and implementing the infrastructure for business solutions that are based on the Windows 2000 operating system and the Windows Server system. The MCSE: Messaging credential identifies systems engineers who design, plan, implement, manage, and maintain a messaging infrastructure by using Microsoft Exchange Server. The MCSE: Security credential identifies systems engineers who specialize in managing, maintaining, and implementing security on the Windows operating system and as part of a secure computing environment. The pay scale on this job ranges from $50,000 to $80,000 per year.Free Microsoft certification online training is always limited in the amount of study material that is given. In order for you to be adequately prepared for your certification exam you will need to pay some for complete training so you will be able to pass your information technology certification exam. Many online training centers offer some free Microsoft certification training as a draw to get you to purchase the more in-depth material that will fully prepare you for your final certification exam. You will also need special training in test taking to prepare you to pass your information technology certification exam. All of this information is online ready for you to access. Visit billnaugle.com

Learn How Microsoft Is Balancing Information Communication Technology at the 2008 Government Technologies Conference and Expo
March 25, 2008 – Toronto, Canada – John Weigelt, National Technology Officer, Microsoft Canada, will be keynoting at the 2008 Government and Health Technologies Conference and Expo, taking place April 15 -16, 2008 at the Design Exchange in Toronto Ontario.
John Weigelt will discuss the fundamental issues facing government and healthcare today – achieving the right balance between ICT and the growing demands of the technically savvy citizen and business and the critical needs of patients and healthcare workers.
Microsoft believes that the time has come for a serious re-examination of the ICT options facing government and healthcare organizations, with a tide of increasing expectation and massively more technical capability, the trick is to ensure that our governments and hospitals are waving and not drowning in the turbulent mix.
So, register now to learn more about the Microsoft Solutions and Strategies for government and healthcare to embrace technology to meet the needs of patients and citizens alike while improving internal efficiencies and the jobs of your employees. This strategies and solutions are built with research driven data, market-proven Microsoft infrastructure components, uses open standards, and includes a set of common transactions that enable critical functions to be rapidly provided to citizens, patients, businesses and your employees.
This session is designed specifically for Microsoft Canada to gain insight from our strategic Municipal Government Chief Information Officers and Senior IT decision makers around its CGF and its key building blocks impacting Municipalities: Solution Oriented Architecture and Enterprise Application Integration, Communication and Collaboration, Security, Compliance and Privacy, as well as overall management.
The Microsoft Connected Government Framework is designed to assist municipalities to develop corporate infrastructure environments that will support the transformational technology projects across the breadth of their organization. The CGF helps ensure that value invested in current legacy applications continues to be realized while municipalities improve and update their solutions to deliver superior value to the constituents.
To register for Early-Bird Passes please visit http://gov.wowgao.com/registration OR call (416) 292-0038 Ext. 812.
About Microsoft Corporation
Microsoft Corporation (NASDAQ “MSFT”) is the worldwide leader in software, services and Internet technologies for personal and business computing.
Microsoft Canada Co. was founded in 1985. As the Canadian subsidiary of Microsoft Corporation in Redmond, Washington, the company provides sales, marketing, consulting and local support services in French and English. Microsoft Canada has grown from five people in 1985 to more than 900 employees. It also has strong relationships with more than 24,000 partners across Canada. More than 1,100 of these are Microsoft Certified Partners, and over 200 are Gold Certified Partners. Headquartered in Mississauga, Microsoft Canada has regional offices in Toronto, Vancouver, Calgary, Edmonton, Winnipeg, Ottawa, Montreal, Quebec and Halifax.
About the 2008 Government and Health Technologies Conference & Expo:
The 2008 Government and Health Technologies Conference and Expo will focus on the latest IT products and solutions being developed and sought after in the healthcare and public service sector, including Web 2.0, Patient Monitoring Systems, Document Management, Business Intelligence, Mobile Data Systems, RFID Solutions, Biometrics and much more.
As one of Canada’s leading annual IT conference and exposition, the event features ground breaking IT applications that aim to educate key IT professionals, Government officials, developers, architects, engineers and medical professionals with the necessary tools and techniques for the reliable, effective management of all public information services across Canada. For more information about the event, please visit http://gov.wowgao.com
About WowGao Inc.
WowGao Inc. is an award winning leading event management company that produces, since 2003, internationally renowned conferences and expositions that address the latest innovations and developments in the information technology industry. Our featured events include:
Government & Health Technologies Conference and Expo, April 15 & 16, 2008
Wireless & Mobile Expo and Conference, July 15 & 16, 2008
RFID Forum, July 15 & 16, 2008
Financial Services Technology Forum, October 2008
For more information about the events, please visit http://www.wowgao.com/
For conference inquiries:
Conference Producer
(416) 292 – 0038 ext. 840 | conference@wowgao.com
WowGao Inc. | www.wowgao.com
Learn How Microsoft Is Balancing Information Communication Technology at the 2008 Government Technologies Conference and Expo
March 25, 2008 – Toronto, Canada – John Weigelt, National Technology Officer, Microsoft Canada, will be keynoting at the 2008 Government and Health Technologies Conference and Expo, taking place April 15 -16, 2008 at the Design Exchange in Toronto Ontario.
John Weigelt will discuss the fundamental issues facing government and healthcare today – achieving the right balance between ICT and the growing demands of the technically savvy citizen and business and the critical needs of patients and healthcare workers.
Microsoft believes that the time has come for a serious re-examination of the ICT options facing government and healthcare organizations, with a tide of increasing expectation and massively more technical capability, the trick is to ensure that our governments and hospitals are waving and not drowning in the turbulent mix.
So, register now to learn more about the Microsoft Solutions and Strategies for government and healthcare to embrace technology to meet the needs of patients and citizens alike while improving internal efficiencies and the jobs of your employees. This strategies and solutions are built with research driven data, market-proven Microsoft infrastructure components, uses open standards, and includes a set of common transactions that enable critical functions to be rapidly provided to citizens, patients, businesses and your employees.
This session is designed specifically for Microsoft Canada to gain insight from our strategic Municipal Government Chief Information Officers and Senior IT decision makers around its CGF and its key building blocks impacting Municipalities: Solution Oriented Architecture and Enterprise Application Integration, Communication and Collaboration, Security, Compliance and Privacy, as well as overall management.
The Microsoft Connected Government Framework is designed to assist municipalities to develop corporate infrastructure environments that will support the transformational technology projects across the breadth of their organization. The CGF helps ensure that value invested in current legacy applications continues to be realized while municipalities improve and update their solutions to deliver superior value to the constituents.
To register for Early-Bird Passes please visit http://gov.wowgao.com/registration OR call (416) 292-0038 Ext. 812.
About Microsoft Corporation
Microsoft Corporation (NASDAQ “MSFT”) is the worldwide leader in software, services and Internet technologies for personal and business computing.
Microsoft Canada Co. was founded in 1985. As the Canadian subsidiary of Microsoft Corporation in Redmond, Washington, the company provides sales, marketing, consulting and local support services in French and English. Microsoft Canada has grown from five people in 1985 to more than 900 employees. It also has strong relationships with more than 24,000 partners across Canada. More than 1,100 of these are Microsoft Certified Partners, and over 200 are Gold Certified Partners. Headquartered in Mississauga, Microsoft Canada has regional offices in Toronto, Vancouver, Calgary, Edmonton, Winnipeg, Ottawa, Montreal, Quebec and Halifax.
About the 2008 Government and Health Technologies Conference & Expo:
The 2008 Government and Health Technologies Conference and Expo will focus on the latest IT products and solutions being developed and sought after in the healthcare and public service sector, including Web 2.0, Patient Monitoring Systems, Document Management, Business Intelligence, Mobile Data Systems, RFID Solutions, Biometrics and much more.
As one of Canada’s leading annual IT conference and exposition, the event features ground breaking IT applications that aim to educate key IT professionals, Government officials, developers, architects, engineers and medical professionals with the necessary tools and techniques for the reliable, effective management of all public information services across Canada. For more information about the event, please visit http://gov.wowgao.com
About WowGao Inc.
WowGao Inc. is an award winning leading event management company that produces, since 2003, internationally renowned conferences and expositions that address the latest innovations and developments in the information technology industry. Our featured events include:
Government & Health Technologies Conference and Expo, April 15 & 16, 2008
Wireless & Mobile Expo and Conference, July 15 & 16, 2008
RFID Forum, July 15 & 16, 2008
Financial Services Technology Forum, October 2008
For more information about the events, please visit http://www.wowgao.com/
For conference inquiries:
Conference Producer
(416) 292 – 0038 ext. 840 | conference@wowgao.com
WowGao Inc. | www.wowgao.com

There is no denying that currently, Microsoft Corporation is the world’s biggest and most popular developer, designer, and maker of the most reliable computer programs and applications. Since its launch and the initial introduction of its first software, the company has never left the focus and minds of computer owners. Thus, Microsoft business software programs are considered, the most useful and reliable computer programs fitted and specifically created for certain types and functions of businesses.
Whatever your needs and requirements, name it and for sure there is an appropriate Microsoft business software program for you. The software maker has made sure its portfolio and line up of Microsoft business software would be comprehensible and effective enough to cater to different types of consumers and computer users. The company’s Business Division is constantly coming up with different computer programs to suit users’ needs. What’s more, every Microsoft business software program has been made to be user friendly and easier to access and navigate.
To be able to demonstrate the usefulness and reliability of Microsoft business software, it would help if you would have a refresher of the most popular of such computer programs. Looking at the lineup of popular Microsoft business software, you would surely realize that they are indeed the most useful software programs available in the market.The Microsoft Office
This Microsoft business software program is actually a package containing interrelated and equally useful desktop applications. The computer program is often referred to as the office suite, because everything you may need and use in your office setting can be found in the program.The Microsoft Office is undoubtedly the banner and flagship of all Microsoft business software programs. Among the specific and sought-after applications included in this Microsoft business software package are the MS Word (the most popular word processing application in the globe), Outlook (also referred as a groupware), Publisher (an effective and easy-to-use desktop publishing application and PowerPoint (made for business presentations). Not mentioned is Excel, which can be considered the best tool for simple accounting in the office environment today.The Microsoft Groove
Because office settings are now made geographically distant from each other, there is a need for a computer program to link users no mater where they are. The Microsoft Groove is an effective Microsoft business software program that facilitates the working together of people and employees in a single network connection. Microsoft Groove is a Microsoft business software program made to bond the team regardless of time zones and geographic indifferences.
A unit of this Microsoft business software program comes with a complete package of Office Ultimate. The software is also fairly priced in most markets.The Microsoft Accounting
Obviously, this Microsoft business software is designed to help assume the actual roles of accountants. Now, you and your business would not have to hire and pay for salaries of certified public accountants. By investing in the Microsoft Accounting, you would be able to save on costs for finance management and other business functions.
This Microsoft business software comes in small business accounting versions for home-based and minor operations. If you are enterprising enough to startup your own small business, it would not hurt to invest in the Microsoft Accounting.The Microsoft Data Analyzer
If financial analysis is a cause of stress for you, perhaps, you need to buy the Microsoft Data Analyzer. This Microsoft business software program is designed and developed to help you identify trends, possible issues, and opportunities. Take note that such areas of concerns are very much significant and pertinent to cause any impact on your business.
The Microsoft Data Analyzer is surely one of the best and most effective Microsoft business software programs. If you find it is disruptive to analyze, understand and much more interpret financial data, it is time you buy a tool to help you do so.

The term ‘Computer Support’ includes solutions to everything related to computer or networking menace. With increasing complexities in technology, computer support serves as a boon for both home computer users and small businesses. Whether you need installation service for your PC or troubleshooting PC errors or tuning it up for smart performance, you can contact any good computer support company. You must have heard about something like microsoft support, Microsoft support, tech support, green PC support or small business support. They all are the different service sectors under the umbrella of computer support. Here, our article sheds considerable light on the concept of Microsoft Online Support.As a significant support service, microsoft online support deals with the queries and issues such as errors erupting in Microsoft Windows, installation of any new version of any Microsoft operating system or troubleshooting any simple or complex error in Microsoft product that you are using for your PC; just think about the Microsoft Support services. With a high proliferation of computer support companies on the Internet, the competition is rather intense. However, the ongoing buzz in the computer industry has brought benefits for the users. Many computer support providers have specified their microsoft support services using titles like microsoft tech support, microsoft vista support, microsoft windows vista, etc. For e.g. microsoft vista support indicates the availability of troubleshooting, installation, configuration or allied services just for Microsoft Windows Vista. Likewise, if the title says Microsoft XP support, it means that the support is available for Microsoft Windows XP. On the other hand, Microsoft tech support includes the support services for the complete suite of Microsoft operating systems and other MS products. The technicians offering computer support are highly proficient in their jobs. Most of them are Microsoft Certified Experts. These people go to the root of your computer errors and eradicate them once and for all. Another advantage of these kinds of support services is their 24×7 availability and affordable rates which make them highly preferable over expensive computer repair showrooms and on call technicians who charge per hour wise.

Oracle and Microsoft Dynamics CRM integration is what you could expect in large corporation, acquiring smaller business, where IT infrastructure is built on Microsoft SQL Server and Windows platforms.  Microsoft CRM does Leads generation and Marketing campaigns, Sales Quotes and Orders, Products and Pricing, Service and Technician Scheduling job, Contract and Service Case time logging and management, Knowledge Base support and lifecycle and other important business processes.  You could expect several business scenarios, where Oracle needs to be integrated with Microsoft Dynamics CRM.  Let’s review some of them:

 

1.       Microsoft CRM as Sales Orders front end.  If you have your sales people in regional locations in USA or internationally, this is very good approach, as Microsoft Dynamics CRM is web application and could be launched from anywhere in the World, where you have internet connection.  Plus, if you deploy Microsoft CRM Outlook client, you can work with Local replica of your Microsoft CRM objects and transactions: leads, contacts, cases, contract lines, quote, orders, items, prices, etc.  Microsoft CRM Security architecture is very robust and flexible, no doubt it fits to large organization IT requirements and policies

 

2.       Oracle eBusiness Suite as Corporate Accounting, ERP and MRP, also known as Oracle Financials or Oracle Applications.  In large corporation Oracle EBS is popular as Corporate ERP.  Assuming that your organization acquires smaller firm with Microsoft CRM – it is natural next step to move your new subsidiary accounting to Oracle Applications.  Accounting business processes are typically straight forward and there is no challenge (or normal little efforts required) to redeploy it in Oracle Financials.  However, expecting revolution in overnight moving business processes from Microsoft CRM to Oracle is probably utopia.  We recommend you to do one step in the time and stick to evolution instead.  Evolution means slowly move your new branch to Oracle Ebusiness Suite, and keep Microsoft Dynamics CRM for several years by deploying custom gateway between Oracle and Microsoft CRM

 

3.       Microsoft CRM integration technologies.  In large corporation you typically see robust IT departments, and if you are UNIX or high end Linux environment, we expect you also to be strong in Oracle PL/SQL programming.  Your Oracle programmers are likely to be comfortable to provide ODBC connection for Microsoft CRM to integrate its object with Oracle Financials.  You may consider outsourcing Microsoft CRM SDK programming to Microsoft CRM Partner and Reseller

 

4.       Current Microsoft CRM version.  As we are writing these lines in February 2009, current version is 4.0.  Microsoft CRM upgrade typically happens more frequently in comparison to Oracle DB version upgrade, but in any case both Microsoft Dynamics CRM and Oracle are matured applications with certain commitment to programming and integration tools

 

“Microsoft Help and Support” is a technical support portal that is provided by Microsoft in order to provide help and support for the Microsoft products across the world. This portal provides the knowledge base articles to every sort of issue related to the Microsoft products. “Microsoft Help and Support” is one of the most prominent technical support portals. Customers can also directly contact the Microsoft support through their website. “Microsoft Help and Support” portal has number of product options available in order to select a relevant category of the issues for example:-• Windows XP• Windows Vista• Internet Explorer 7• Outlook• MSN• Windows Media Player• Servers• Developer Tools• Hardware• Xbox and PC Games• Audio and Video• Design Tools, Photos and Publishing• Reference and Educational• Personal or Home Finances• Security• Business Solutions• Microsoft officeFrom all the above different categories of the issues, we can conclude that “Microsoft Help and Support” provides a support to the large range of the Microsoft products. It also has the sub-categories to all these issues categories, which mainly includes the following:– Top issues – It mainly includes all the top issues related the products.- Error messages – It mainly includes all the top error messages that come usually.- Download and Updates – It provides the download and updates links for the Microsoft products.- Installation and Setup – It provides the installation and setup steps.- Security and Privacy – It provides the computer security and privacy tips in order to avoid the virus threats.- Search – This option provides the tutorial to narrow your search criteria.- Troubleshooting – It provides troubleshooting in order to resolve an issue.- Contacts – It provides an option to share information, ask questions and exchange the idea with others in that particular product groups.”Microsoft Help and Support center” also provide the different support options which are as follows – • Download and Updates: This option provides the all the important Microsoft product updates and downloads.• Microsoft Services: This option provides support services• Contact Microsoft: This option provide the useful link to contact the Microsoft.• Self and Support: This option provides the product solution centers and Microsoft Technical Communities.Undoubtedly, we can say that Microsoft have an implacable help and support center and which have all the essential options in order to help the customers and make their life easy by handling the Microsoft products issues efficiently and effectively. That is one of the main reason behind success of “Microsoft Help and Support “on the large scale across worldwide.

Non users know it might be handy for drawing project schedules – but make do with an Excel imitation and fail to appreciate the powerful planning and tracking functionality.

As project management becomes a core methodology underpinning most modern organisations it is time for companies and individuals to learn just how much more effective they could be by using Microsoft Project, alongside other everyday tools such as Word and PowerPoint.

This Guide explains the range of training options that are available.

1. Microsoft Project Training – Where do I Start?

There is no simple answer! It depends very much on your current familiarity with projects and project management software tools. You also need to take into account the skill sets that you are looking to achieve. Visit the MS Project Training Page on the Focus website for more information.

Basic Awareness – You want to be able to set up project timelines using Microsoft Project and understand the basic tracking and reporting functionality – If you are starting from scratch we would recommend a 2 day Introductory (Level 1) course. – If you already have some familiarity with the software (perhaps from an earlier release) then a 1 day course would be appropriate – If you are totally new to a project environment then introductory project management training may be a useful start point. This will help you to understand project organisation and timelines

Advanced User



 Certified Professional

The content of these courses is explained in the following sections.

 2. Introductory Courses – Level 1

If you need to understand how to build and manage project plans, an Introduction, or “Level 1″, course in Microsoft Project will get you started. Courses cover the essential skills necessary to create and modify a project plan including tasks and resources. The emphasis will be on creating the initial plan. There are versions of these training courses tailored to align with both 2003 and 2007 releases of Microsoft Project. • Build and edit a project plan • Create and assign resources • Manage project costs • Track progress • Filter and print project plans • Communicate your plans • Produce reports

There are options of one or two day courses depending upon your previous knowledge and experience. The one day course assumes basic awareness of projects and project planning – perhaps from an earlier version of Microsoft Project.

If you are completely new to project management you will find it beneficial to attend a general project management introduction course first.

Please check the different training course outlines which may have a slightly different content. The Level 1 training is not accredited by Microsoft or associated with an exam. However, all Focus courses are developed and delivered by Microsoft partner companies with a deep knowledge of the subject.

 3. Advanced Courses – Level 2

Advanced or “Level 2″ Microsoft Project training courses are designed for existing MS Project users who want to add to their basic skills. They will also benefit Project Managers wishing to learn how to customise Microsoft Project to their own specific requirements. You will learn to use advanced features to plan, track and analyse variances from plan. The emphasis is on how you work with a plan in the implementation phase.

• Resolve resource over-allocations • Manage multiple projects • Integrate MS Project with other Office applications • Customise the MS Project interface (fields, tables, views, filters and reports) • Record and run simple macros • Exchange project plan data with other applications including Excel & Word • Create and print custom reports • Import data • Track project progress

There are versions of these training courses tailored to align with both 2003 and 2007 releases of Microsoft Project. There are also options of one or two day courses depending upon your previous knowledge and experience.

Please check the different training course outlines which may have slightly different course content.

The Level 2 training is not accredited by Microsoft or associated with an exam. However, all Focus courses are developed and delivered by Microsoft partner companies with a deep knowledge of the subject.

 4. Microsoft Certified Training & Qualifications

Microsoft operates a comprehensive structure of internationally recognised certifications. Project 2007 skills have recently been incorporated into the MCTS (Certified Technology Specialist) and MCITP (Certified IT Professional) framework.

The MS5927 “Managing Projects” course is a 3 day course which provides the entry point for the other Project 2007 training. A basic knowledge of project management and experience of using MS Project to create project schedules are pre-requisites.

5. Specialist Courses

For those looking to apply Microsoft Project to specific environments there are other specialist courses available. Amongst them is one which relates specially to use of Microsoft Project to manage PRINCE2TM projects. This covers similar topics to the Level 1 course but includes guidance on how to model PRINCE2 TM processes within MS Project.

Most people purchase computers to run programs – whether it is to send email, browse the web, meet friends of girlfriends on msn messenger, do office work or just play solitaire.
People buy computers to use programs for their functionality not to run operating systems be in Microsoft Windows, the new Microsoft Vista product , the Mac Operations Systems or the various Linux Operating Systems – be they Ubuntu Linux , Mandiva , Knoppix or Debian.
At the heart of most computer users is functionality and usability. It is as simple as that. It is an interesting situation that the Microsoft Corporation controls the vast lion’s share of the computer operating system market. Indeed it even has a major share holding of the next player in line – Apple with the Macintosh OS (Operating System).
What are the issues?
1) Linux is not really free. Linux, in its various flavors or distros, is given free of charge, whether it is on a cd, DVD or downloaded. You can install the program on your own compute or various computers , at no charge to yourself whatsoever
This is in direct contrast to a commercial product such as Microsoft Windows or the new Microsoft Vista which you to purchase a boxed version or a valid license which comes with most computer systems purchased. This license which comes on most new computers as a matter of course could be referred to as the “Microsoft Computer Tax” and is not an option you can forego, to reduce the purchase of your new compute – whether or not you wish to use another operating system such as Linux.
Linux is given free of charge to install. This is not a shareware or time limited version of the product which requires a registration fee after a period of time.
If you require product support or training commercial organizations do exist which will charge you for support of that product or for training or both. Indeed it can be said that Microsoft itself charges for product support, Symantec the antivirus / security organization charges for basic support by product, subscription fees – sometimes automatic subscription fees and 900 phone number and charge card “Priority Support”.
Indeed you would not expect your local school or technical college to provide computer and compute software training free of charge.
2) Linux is complex and will force you to learn the Linux command line,
Not true simple as that. The various Linux distros all have GUI (Graphic User Interfaces) just like Microsoft Windows, Windows used to come as command line DOS. Windows users use pull down windows to operate the software. So can and do most Linux users
3) Compared to Windows , Installing Linux is Difficult
- The vast majority of computer users are computer neophytes and beginners.
These computer users purchase computers with the operations system Microsoft Windows or the Macintosh Operating System installed on their new computers. These people could not install the Windows Operating system and the device drivers necessary if their life depended on it. How the situation of a Linux is based computer any different.
It is only a matter of time until new computers come preinstalled with the Linux operating system. Imagine if Henry Ford had been told not to build new cars since there were few good roads available in America.
4) My Computer Hardware Just Works Under Windows
5) Again untrue in many cases and soon to be less of an issue as more and more computers will come preinstalled with a Linux operating system. Already Dell Computer (which was a Microsoft stalwart) is selling Linux based laptops. Interestingly the response to the Ubuntu Linux dell notebooks is quite positive, If you think Linux hardware compatibility is an issue try upgrading to the new Microsoft Vista from your previous Microsoft Windows product. You will find to your surprise that few if little of computer hardware are supported. You may have upgraded to the new Vista and found you have either no sound, good video or even internet connections via your network adapter device or wireless network adapter. And try undoing your upgrade to get back to your working windows version – it cannot be done.
Lastly you may say I run Windows since all of the programs I use are available only on the Windows operations system – since that is the dominant player in the market. You may well surmise that since Windows is the more than dominant player in the computer OS market that software developers write their product almost exclusively for the windows operations system and that market.
This is true. If you are using a specialized product for your job, industry, situation or preference you may well be locked in.
In the end most people buy and use computers for functionality and use. Most people use their computers for internet browsing , communication – whether it by email or messenger services (M.S.N. , Yahoo , Skype , Eyeball Chat) , downloading and burning music and in more than many cases for playing nothing more than computer games such as simple solitaire.
In these cases the functionality of Linux and its program base easily allows for this. Indeed many of the cutting edge programs and computer services come out of left field by computer software developers and enthusiasts whose preference of Computer Operating System is guess what – Linux in its various forms.