Archive for February, 2010

Learn About Computers With Free Computer Learning Courses

“There’s too much to learn!” “Everything changes so quickly!” “I just don’t understand!”

These are all common reactions to the overwhelming challenge of learning to use a personal computer. The volume of information, the pace of change and the intimidating technical language can make learning about computers seem like an unattainable and unrealistic goal.

However, with the right strategy, learning about computers doesn’t have to be impossible. In fact, thanks to numerous opportunities on the Internet, free computer learning courses are available to everyone and, with a structured approach; you can overcome the barriers to learning about computers and find yourself mastering computer skills quickly and painlessly.

The first step on your path to learning about computers is to tune out all of the ridicule from your friends, forget your precocious eight-year-old niece’s computer skills and focus on yourself. You can do this by defining what success means to you. Do this by setting a few compelling and attainable goals that are relevant to you and assigning them realistic timelines. Make sure these goals are observable and measurable so that you know when you’ve achieved them and can celebrate your success.

For example, if you’ve never touched a computer before, you might set a goal of being able to turn the machine on and to launch three of your favorite programs by the end of your first month of learning. Or you might focus on a specific area of learning about computers, such as navigating the Internet, and set a goal of being able to find two free computer learning courses on a program you would like to learn. Your first goal should be challenging, but not overwhelming. If you stay in your comfort zone, you won’t advance, but if you set goals you can’t achieve, you’ll quickly become discouraged. By achieving some success early on, you’ll be more motivated to challenge yourself to learn faster. This will also make learning about computers fun, which will keep your motivation at a high level.

After you’ve met your first goal – and you will! – take a little time out to celebrate your success. Brag to a friend or family member. Treat yourself to a reward for overcoming all the fear, doubt and uncertainty that comes with tackling such a daunting task. Once you’ve tasted a little success and gotten your feet wet, you’ll have a much clearer idea of what you want and need to learn. If you’ve learned how to launch your three favorite programs, you might realize that you really want or need to master one of those programs. If your goal was to navigate to some free computer learning courses, you might soon realize that you need to understand the features and functionality of a specific site. While it’s tempting at this point to dive in and learn all there is to know, resist that temptation, or you’ll risk becoming overwhelmed. Remember to read sections of the web site that will teach you how to use the site properly. You can often find these under sections like FAQs, How it Works and Getting Started.

To keep your learning on track, identify your ultimate goal and then break that down into smaller steps and goals to get you there. Once you’ve broken down your end goal into a collection of smaller, bite-size chunks of skills to learn, make sure you assign dates to each of them so that you have a timeline with which to work. Again, it’s important to challenge yourself, but don’t set timelines that are so aggressive that they seem unrealistic. Once you know all the things that you need to learn and by when, it’s simply a matter of finding the resources for learning about computers by exploring the Internet, bookstores, libraries and classroom options, such as local community colleges. There are also several free computer learning courses online that will get you started in the right direction. Most of these courses allow you to learn at your own pace and will give you a great start to learning computers with little or no financial obligation. With a little research, you can find a reputable online computer learning courses, and be on your way to materializing your goals for learning about computers in no time.

Tackling the enormous undertaking of learning how to use your computer can be overwhelming. However, by breaking it down into manageable tasks and setting your own pace for learning, you’ll be a computer guru on your own terms in no time.

Best Business Rental Software And Rental System

Nowadays technology has expand their market tremendously in web world and just like the technology suppliers have also finding the ways for rental software product for the purpose of easier to use. Biggest benefit is “abstraction” now here we talking on the meaning of abstraction is where online rental software can efficiently handling such kind of task like managed inventory, inward invoice systems, Data base manipulation and as well as coordinately work with another software may be these are the tax programs, accounting software and other adaptable software’s.

One famous personality who is Steve kohn, president, Miller’s Rentals, Edison, N.J says that “Software has come a long way”. Most of the manufacturers are try to convert their window based product into the more user friendly system.

Basically according to current trend most of the developer is try to connect their program with other software’s as well as also makes compatible with different or new hardware and also try to present their information with other and attractive ways. Abstraction of the rental software with the other technologies such as radio frequency identification (RFID), bar coding and global positioning system (GPS) they say that most of the try of their people is fully automate the rental software so employees of the rental software company spend more time with the helping of customers not only feeding data in to the system.

Same in mobile technologies if we can add abstract rental software with mobile then it can also give the real out put time information, capturing real time information and saves most the time of the customers as well as also enabling in real time routing and scheduling. The main benefit of the abstract rental software is if we can use it in internet technologies then enable rental Software Company gives the online display of the output to their clients they can view invoice, account details, balance and their rights.

The reason behind is expectation nothing else. In today’s market the expectation of the customers are rise tremendously. Customers want more with their service provider they arrange all outcomes anywhere in the world over the web as well as by telephone, fax. According to the varies industry have produced different kind of transaction for their customers. Even though they also don’t want o give more information to create a rental contracts and want more and more higher personal services. Where suppliers here also expect to deal electronically with the rental software like order placement, confirmation and settlement.

Property Rental Software

This script is an extension of the Commodity Rentals system. It allows for a full E-Commerce ready, property rental management system with a facility for renting Vacation properties also. It comes with a option for allowing the agents to plug in and own/distribute memberships to other agents and much more. You can check the entire feature list of this system by clicking here. You can also view the working demo of this script by clicking here.

Check out the list of our different rental software for different category of rental business:

Don’t wait anymore go to our demo page and take advantage of all our software’s free demo version to grow your business fast.

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Survey Tool | Bank car loan

Smart Technology: Predictable, Planned, Proactive

 

As news of a weakened economy continues to saturate the media and bombard business owners with negative messages, one company has found a creative way of adapting its services to fit within the current economic conditions and help businesses succeed.    

Miles Technologies, a provider of business technology solutions, has created Monthly Budget Plans that allow customers to budget their technology-related expenses without having to commit to a long term contractual agreement. 

According to Chris Miles, Chief Executive Officer of Miles Technologies, the company’s Monthly Budget Plans integrate separate services into one managed services package.  In a single plan a customer can select business services that include IT Help Desk & Support, Business Software Support, Website Updates, and Online Marketing and Public Relations, as well as strategic consulting for all services. 

Miles says that the Monthly Budget Plans were developed as a way to help customers continue productive business operations within the unsteady economic conditions by making managed services more cost effective.

“The Monthly Budget Plans were specifically designed with flexibility in mind,” explains Miles.  “Most managed services providers require that customers sign a contract committing them to a certain monthly fee with a two to three year contract term.  They lock in the customer which lowers the need to provide exceptional service in order to retain the customer. We’re different in that we do not require any specified length to the contract and they can cancel at any time. This way, the customer is using our services because we add value and not because of a contract term. We also allow for month-to-month flexibility in the plans in terms of both the level of services provided and the costs for those services.”

To further ensure the practicality of its monthly budget plans, Miles Technologies offers a one hour guaranteed response time for all budget plan customers 24 hours a day and seven days a week.  In addition, customers may roll over any unused monthly budget time from month to month.  

“We customize each budget plan in order to empower our customers with the best technology available for their businesses,” says Miles.  “These plans are meant to provide a complete realm of services, from supporting a custom software application to identifying and resolving network issues before they result in downtime.” 

According to Miles, the costs of outsourced IT services are easily justified when compared with the costs of a full time IT staff or the costs of unnecessary system downtime.  He emphasizes that the predictability of the newly developed Monthly Budget Plans make the services especially realistic in the current economy. 

Miles reports that the Monthly Budget Plans have been met with significant enthusiasm from customers.  “Our main goal is to exhaust all possible options for helping our customers thrive in these conditions,” Miles says.  “We are looking out for their businesses and trying to help them understand technology’s full potential so that they can make the best business decisions possible.  In short, if our customers succeed, then we have succeeded.”

Search Engine Optimisation Company

A respected search engine optimisation company guarantees that users who were looking for stuff connected to your business sector will visit your web site instead of the websites of your competitors.Every 24 hours, individuals make approximately 100 million searches in Google’s search boxes. A respected search engine optimisation company may catch a meaningful share of the market and send information-avid visitors to your website; but choose the wrong companies and they could get your sites banned from the results pages. When you purchase the web marketing services of a search engine optimisation company you’re paying for expertise, not simply a makeup: how to do in-page and out of page changes for top search engine placement. Many of those changes will be permanent, some could be temporary.Among the permanent changes a search engine optimisation company will introduce are: • HTML code• title tags • links • descriptions • meta contents Normally, there is no need to re-script these changes; once the required optimisation has been reached, your pages will rank better for years. Other changes, the temporary ones, usually are related to • external linking• authority-building • off-page workAvoid any search engine optimisation company that promises instantaneous solutions. Unlike advertisement campaigns, search engine optimisation is a lengthy process; most outcomes will start to show up after 3 to 7 months. To pay for a search engine optimisation company or Google and Yahoo ads?Naturally, pay-per-click campaigns would turn blistering outcomes, but you are expected to pay Yahoo or Google. Moreover, you catch visits as long as you have a budget. Basically, when you pay for clicks you have to bid against other websites. Highly craved phrases are high-priced: some may cost up to 2 euros each. Once your budget is over, so is your hard attained incoming traffic. Contrarily, when you buy the services of a good search engine optimisation company, you will get visits for a long period, even when your budget is over. In other terms, you can have a sure-fire affordable seo campaign and still get a significant mass of visitors and remain in the first page of the search engine results.Now, let’s consider the permanent damage an amateurish or inexpert search engine optimisation company could do to your web site.Search engines punish sites that have been flagged as not trusty; if your site has a link to one, it may also be considered devious. Once tagged in this manner, it will scarcely show up once more among the search results. Therefore, a bad optimisation could cost your company a lot of money in revenues missed.To summarise, don’t merely select optimisation services; be sure you select a search engine optimisation company that has a true record of improved placements.FOR MORE INFORMATION: 1, 2

Strange New Ways To Combat Your Internet Addiction!

I am addicted to the Internet. I am a busy working parent and still I find the time to check my e-mail, chat with my friends in Yahoo Instant Messenger, read news, forums and on and on.
I need “to know” and I need “to have” more than ever before. I want to get my latest news. I want to spread the news to my on-line and off-line friends, who, I might add, are doing exactly the same. I need to get a new book or … shoes or … gadget just because it is there and easy to buy, no need to drive and look for parking at the mall. Don’t you love these FREE shipping offers? All this is in addition to already being entertained on the Internet watching YouTube, listening to iTunes etc. Do you do the same?
It is not hard to find out if you’re addicted to the Internet. Do you find that when you get online you’re frequently surprised by the amount of time that has passed? Do you find yourself staying home instead of enjoying a beautiful day outside because you’d rather use the Internet?
A recent study from Stanford University School of Medicine found that more than one in eight Americans show signs that they could be suffering from some form of internet addiction.
How do you cure this problem? Google “Internet Addiction” and log on to a bunch of websites? Instant Message other sufferers? Join an Internet support group? Or buy self-help books from our favorite on-line store (after performing an extensive price comparison)? You might as well offer a drink to an alcoholic trying to cure his addiction.
In China, parents send their children as young as 12 to the first officially licensed clinic for Internet addiction at the Beijing Military Region Central Hospital. That is after their kids skip school to spend time playing online games and visiting chat rooms. These kids are admitted suffering from depression, nervousness, panic, fear, agitation, unwillingness to interact with others, sleep disorders, the shakes and numbness in their hands. The daily schedule at the center begins at 6 a.m. and includes electric shock treatment and the administration of intravenous drips to “adjust the unbalanced status of brain secretions”.
This sounds a little extreme to me. How about a gentler American way of approaching this problem? How about using a new high-tech device called SnoopStick?
SnoopStick is a very small USB flash drive device that will allow someone to fully monitor and limit your access to the Internet from any other computer on the Internet. Just run the set-up program on your computer then unplug the device and give it to your trusted friend. Your friend will plug Snoop Stick to any Windows-based computer (in her home or office) and at any time will be able to monitor your Internet use and disable your access to the Internet if needed. You can also specify the times when you will be able to access Internet and SnoopStick will enforce this schedule.
Stay aware, alert, and in control of your Internet with Snoop Stick.

Internet TV Questions and Answers

Talk to me more or less Internet TV? 1. What about IM.com? Is it worth it?2. How about Satellite TV for PC? Will I really get channel from all around the world at no cost, legally, and without risky my computer? It just got it and…I want to monitor material live tv on my internet and run a usb to my hd tv,? can anyone help me do this. I cant and will not pay $70.00 to $100.00 a month to the cable company. I know there are sites I can progress to for a download, but I can assure you, it…Which would you fairly own: TV or Internet…? :) I want both! :) Haha. But if I reeeaaally had to choose one, then I guess it would be the Internet. Without TV, I could still download TV programmes and watch video on YouTube and stuff. But without the…where on earth is the TRUE internet?i get the impression approaching i m watching ad on tv!buy buy buy…wasnt resembling that few years ago.? What is most annoying is that i get the same sites back,no business what string i give to search engines.I read there are billions of sites on the lattice and my impression is that there are a few hundreds.I know they…How can i start an Internet TV? Its through a tv tuner card by which u get access to tv & then u can record & ratify those videos from there on to the internet.here’s some more detail abt that card:A TV tuner card is a computer component…Does watching mass on TV or the internet fulfill your religious responsibility? If so, can you just have it on in the milieu, while you are doing some work, or something? Could you get an iPod video, for example, and get Mass out of the way on your day after day commute? Would…tv or radio or internet ? Which of the ones would you pick as a wish to have and do.. pick one and tell us the use why you like that one instead of the other..If i didnt had anything and that i was simply to…Would you to some extent survey internet video or TV shows? Do you find it more convenient to watch shows on TV or the internet? tv shows.Can anyone notify me what are some biddable internet service providers that tender elevated speed internet and cable TV? I live in Knoxville TN but any names would help….and phone #’s if you hold them….I go to online college and my ISP won’t come out til saturday…well I’m basically screwed because I won’t know how to get my work in…at&t vs comcast for tv,phone,internet? I had comcast for basic cable and just not long switched to u-verse at&t for internet & digital cable w/ on demand and dvr. I have at&t for local & long distance phone. I recently saw an advert for…Verizon High speed internet plus direct tv VS Comcast Internet and Cable? Any suggestions would be great First off Verizon high speed is very expensive and not that quickly…maybe if you got FiOS but DSL is slow now. That person said Comcast Cable internet is much faster and they give you a…have any body tride any of those internet cable tv website deal do you bring back hbo , mtv etc. does it work? i came accross several websites that offer internet cable tv for very cheap prices here is one example http://www.sattellitetvonpc2007.com/have any body tried one of these ,does it realy work do you get real cable channels resembling mtv hbo spike discovery history…Why does an internet video player show solid bright colors similar to an outmoded scrambled cable TV passageway? I have a new computer and with some (not all) video players, it comes up near bright blocks of colors like watching a scrambled cable channel 15 years ago. Do I need to install something resembling Flash? or something else?This…How can I cope next to waiting for my cable TV and internet to be fixed? My Cable TV and internet is not working and I was told if I yell and shout about my Cable TV and internet not working and call time warner roughly my cable TV and internet not working that it will not…how to download a movie or tv series surrounded by the internet? i love watching,pls somebody help me.what do i need ?what website?what software?and pls tell me how to do it within laymans term,or at least from A to Z steps. i really want to learn this item. I am about to…what are some moral sites for Internet TV? http://www.veoh.comVeoh was just featured yesterday contained by USA Today as the best internet TV site on the web compared to others. They offer everything from uploaded home videos to lattice television shows. Also, if you like to post your…Wireless router. I only kicked cable company and started satellite TV. I hold to win DSL for internet.? The max speed for my DSL is 3 mega bytes. After connecting to a wireless 54G linksys wireless router, my speed is down to about 0.38 mbps. What can I do to increase the speed of my internet service?? please help…what is th best road to see tv on the internet? i want to scrutinize films and tv series.? trying to watch stuff on free links is just annoying now because so plentiful dont work so if any one knows a good service thats not too expensive let me know! Hi, a couple of links that might give a…how can i manufacture my trellis show on tv and internet next to my friends? i want to make a web show with my friends how product it and download it on a site like youtube or one similar, let lots of people know give or take a few it and hope it takes off…What website can you download or survey tv shows on the internet for free? I need a website or software where you can download all the conventional tv shows which are shown on cable and sky digital for free? youtubeWhat type of cable does at&t uses for internet? can you capture free cable tv beside it close to comcast?? if att uses coax cable con you get free internet? many people speak u can get free tv just like comcast is it true??also what type of modem do they give/rent/buy??what do you cogitate is better comcast att? why? …TV or Internet? if you had to live without one which would it be? me id enjoy to say internet thats a hard question, possibly t.v. cuz i can watch all my favorite t.v. shows on the internetWhich site is the best to examine internet tv? i know about ovguide and veoh, but I want to know if there’s anything out there that would force me to get a 32 inch lcd right away to hook up to my computer. Hulu, a foreign television streaming site,… More Internet TV Questions Please visit : RunAsk.com

Information Technology Explored as a Corporate Asset

It is a significant fact that we are in the focal point of a deep-seated change in both technology and its application. Any institutions in our day expect to get more value from their investments in technology. In the “Post dearth era of calculation” the user-friendliness of dispensation power is not a check where cost of platform technology has become a minor factor in selecting among alternatives to build the business solution and as such the constraining factors are the managerial impact of reengineering the business process and the costs and time required for system development. Additionally, the need to re-educate personnel to the compulsory level of expertise can be an extremely expensive scheme. Open systems enable organizations to buy off-the-shelf solutions to business problems. Open systems standards set apart the design in which data is swapped, remote systems are accessed, and services are attracted. The receipt of open systems standards supports the creation of system architectures that can be built from technology components. These standards enable us, as follows: • To build reusable class libraries to use in object-oriented design and development environments. • To build functional products those interact with the same data which are bedded on object oriented as well as bedded on full integrity. • To modify a correspondence at an individual desktop workstation to include data, addressing and graphics input from a word processor, a personal spreadsheet, a workgroup database, and an existing project host relevance to be propelled by electronic mail to someplace in the world. It is worth mentioning that opposing to the claims of groups variety from the Open Software base to the user consortium Open User Recommended Solutions, open systems are not exclusively systems that conform to OSF UNIX specifications. The client/server model makes the enterprise available at the desk. It provides access to data that the previous architectures did not. Standards have been defined for client-server figuring. If these principles are understood and used, a society can rationally expect to buy solutions today that can grow with their business needs without the constant need to revise the solutions. Architectures based on open systems standards can be implemented throughout the world, as global systems become the norm for large organizations. While a supportable common platform on a global scale is far from standardized, it certainly is becoming much easier to accomplish. From the desktop, enterprise-wide applications are indistinguishable from workgroup and personal applications. Powerful enabling technologies with built-in conformance to open systems standards are evolving rapidly. Examples include object-oriented development, relational and object-oriented databases, multimedia, imaging, expert systems, geographic information systems, voice recognition and voice response, and text management. These technologies provide the opportunity to integrate their generic potential—with the particular necessities of a business—to create a cost-effective and personalized business solution. The client/server model provides the ideal platform with which to integrate these enabling technologies. Well-defined interface standards enable integration of products from several vendors to provide the right application solution. Enterprise systems are those that create and provide a shared information resource for the entire corporation. They do not imply centralized development and control, but they do treat information and technology as corporate resources. Enterprise network management requires all devices and applications in the enterprise computing environment to be visible and managed. This remains a major challenge as organizations move to distributed processing. Standards are defined and are being implemented within the client/server model. Client/server applications give greater viability to worker empowerment in a distributed organization than do today’s host-centered environments. Prospects are accessible to society and populace who are equipped and capable to compete in the global market and there is no denying the fact that a competitive global economy will ensure obsolescence and obscurity to those who cannot or are unwilling to compete. All organizations must look for ways to demonstrate value. We are in conclusion bearing in mind that an enthusiasm has to rethink upon existing managerial structures and commerce in putting into practice. Organizations are aggressively downsizing even as they try to aggressively expand their revenue base. There is more willingness to continue improvement practices and programs to eliminate redundancy and increase effectiveness. Organizations are becoming market-driven while remaining true to their business vision. To be competitive in a global economy, organizations in developed economies must employ technology to gain the efficiencies necessary to offset their higher labor costs. Reengineering the business process to provide information and decision-making support at points of customer contact reduces the need for layers of decision-making management, improves responsiveness, and enhances customer service. Empowerment means that knowledge and responsibility are available to the employee at the point of customer contact. Empowerment will ensure that product and service problems and opportunities are identified and finalized. Client/server computing is the most effective source for the tools that empower employees with authority and responsibility. The following are some key drivers in organizational philosophy, policies, and practices. Competitiveness is forcing organizations to find new ways to manage their business, despite fewer personnel, more outsourcing, a market-driven orientation, and rapid product obsolescence. Technology can be the enabler of organizational nimbleness. To survive and prosper in a world where trade barriers are being eliminated, organizations must look for partnerships and processes that are not restrained by artificial borders. Quality, cost, product differentiation, and service are the new marketing priorities. Our information systems must support these priorities. Contesting demands that information systems organizations justify their costs and it is evident that business are in the way to question the return on their existing investments and as such Centralized IS an operation in particular are under the microscope. Manufactured goods obsolescence has never been so vital a factor. Purchasers have more options and are more demanding. Technology must enable organizations to anticipate demand and meet it. Quality and flexibility require decisions to be made by individuals who are in touch with the customer. Many organizations are eliminating layers of middle management. Technology must provide the necessary information and support to this new structure. If a business is run from its distributed locations, the technology supporting these units must be as reliable as the existing central systems. Technology for remote management of the distributed technology is essential in order to use scarce expertise appropriately and to reduce costs. Each individual must have access to all information he or she has a “need and right” to access, without regard to where it is collected, determined, or located. We can use technology today to provide this “single-system image” of information at the desk, whatever the technology used to create it. Standardization has introduced many new suppliers and has dramatically reduced costs. Competition is driving innovation. Organizations must use architectures that take advantage of cost-effective offerings as they appear. Desktop workstations now provide the power and mainframe capacity that mainframes did only a few years ago. The challenge is to effectively use this power and capacity to create solutions to real business problems. Downsizing and empowerment require that the workgroup have access to information and work collectively. Decisions are being made in the workplace, not in the head office. Standards and new technologies enable workstation users to access information and systems without regard to location. Remote network management enables experts to provide support and central, system-like reliability to distributed systems. However, distributed systems are not transparent. Data access across a network often has unpredictable result sets; therefore, performance on existing networks is often inadequate, requiring a retooling of the existing network infrastructure to support the new data access environment. Standards enable many new vendors to enter the market. With a common platform target, every product has the entire marketplace as a potential customer. With the high rate of introduction of products, it is certain that organizations will have to deal with multiple vendors. Only through a commitment to standards-based technology will the heterogeneous multiple vendor environment effectively service the buyer. Workstation power, workgroup empowerment, preservation of existing investments, remote network management, and market-driven business are the forces creating the need for client/server computing. The technology is here; what is missing is the expertise to effectively apply it. Organizational pressures to demonstrate value apply as much to the information systems functions as to any other element or operating unit of the business. This is a special challenge because most IS organizations have not previously experienced strong financial constraints, nor have they been measured for success using the same business justification “yardstick” as other value-creating units within the business enterprise. IS has not been under the microscope to prove that the role it plays truly adds value to the overall organization. In today’s world, organizations that cannot be seen to add value are either eliminated or outsourced. It has been found out on a survey that about 1000 companies, on average, spend 90 percent of IS dollars maintaining existing systems. Major business benefits, however, are available only from “new” systems. Dramatic reductions in the cost of technology help cost justify many systems. Organizations that adapt faster than their competitors demonstrate value and become the leaders in their marketplace. Products and services command a premium price when these organizations are “early to market.” As they become commodities, they attract only commodity prices. This is true of both commercial organizations wishing to be competitive in the market with their products and of service organizations wishing to demonstrate value within their department or government sector. “It only took God seven days to create the world because he didn’t have an existing environment to deal with.”3 Billions of dollars have been invested in corporate computing infrastructure and training. This investment must be fully used. Successful client/server solutions integrate with the existing applications and provide a gradual migration to the new platforms and business models. To meet the goals of the 1990s, organizations are downsizing and eliminating middle-management positions. They want to transfer responsibility to empower the person closest to the customer to make decisions. Historically, computer systems have imposed the burden of data collection and maintenance on the front-line work force but have husbanded information in the head office to support decision making by middle management. Information must be made available to the data creators and maintainers by providing the connectivity and distributed management of enterprise databases and applications. The technology of client/server computing will support the movement of information processing to the direct creators and users of information. OLTP applications traditionally have been used in insurance, financial, government, and sales-related organizations. These applications are characterized by their need for highly reliable platforms that guarantee that transactions will be handled correctly, no data will be lost, and response times will be extremely low, and only authorized users will have access to an application. The IS industry understands OLTP in the traditional mainframe-centered platforms but not in the distributed client/server platforms. Organizations do (and will continue) to rely on technology to drive business. Much of the IS industry does not yet understand how to build mission-critical applications on client/server platforms. As organizations move to employee empowerment and workgroup computing, the desktop becomes the critical technology element running the business. Client/server applications and platforms must provide mainframe levels of reliability. Executive information systems provide a single-screen view of “how well we are doing” by comparing the mass of details contained in their current and historical enterprise databases with information obtained from outside sources about the economy and competition. As organizations enter into corporation with their customers and suppliers, the need to integrate with external systems becomes essential in order to capture the necessary information for an effective EIS. Organizations want to use the EIS data to make strategic decisions. The DSS should provide “what if” analyses to project the results of these decisions. Managers define expectations, and the local processing capability generates decision alerts when reality does not conform. This is the DSS of the client/server model. Information is now recognized as a corporate resource. To be truly effective, organizations must collect data at the source and distribute it, according to the requirements of “need and right to access,” throughout the organization. Workgroups will select the platforms that best meet their needs, and these platforms must integrate to support the enterprise solution. Systems built around open systems standards are essential for cost-effective integration. Los Angeles County issued a request for information stating simply that its goal was “to implement and operate a modern telecommunications network that creates a seamless utility for all County telecommunications applications from desktop to desktop. The United States government has initiated a project—the National Information Interchange that has the simple objective of “making the intellectual property of the United States available to all with a need and right to access. “Computers will become a truly useful part of our society only when they are linked by an infrastructure like the highway system and the electric power grid, creating a new kind of free market for information services. The feature that makes the highway and electric power grids truly useful is their pervasiveness. Every home and office has ready access to these services; thus, they are used—without thought—in the normal course of living and working. This pervasive accessibility has emerged largely because of the adoption of standards for interconnection. If there were no standards for driving, imagine the confusion and danger. What if every wall plug were a different shape, or the power available on every plug were random? If using a service requires too much thought and attention, that service cannot become a default part of our living and working environment. “Imagine the United States without its highways. Our millions of cars, buses, and trucks driven in our own backyards and neighborhood parking lots, with occasional forays by the daring few along uncharted, unpredictable, and treacherous dirt roads, full of unspeakable terrors.”7 The parking lot analogy illustrated in Figure 1.1 represents the current information-processing environment in most organizations. It is easy and transparent to locate and use information on a local area network (LAN), but information located on another LAN is almost inaccessible. End-user access to enterprise data often is unavailable except for predefined information requests. Although computers—from mainframes to PCs—are numerous, powerful, flexible, and widely used, they are still used in relative isolation. When they communicate, they usually do so ineffectively, through arcane and arbitrary procedures. Information comes with many faces. As shown in Figure 1.2, it can take the form of text, drawings, music, speech, photographs, stock prices, invoices, software, live video, and many other entities. Yet once information is computerized, it becomes a deceptively uniform sequence of ones and zeros. The underlying infrastructure must be flexible in the way it transports these ones and zeros. To be truly effective besides routing these binaries to their destinations the infrastructure must be able to carry binaries with varying degrees of speed, accuracy, and security to accommodate different computer capabilities and needs. Because computers are manufactured and sold by vendors with differing views on the most effective technology, they do not share common implementation concepts. Transporting ones and zeros around, however flexibly, isn’t enough. Computers based on different technologies cannot comprehend each other’s ones and zeros any more than people comprehend foreign languages. We therefore need to endow our IS organizations with a set of widely understood common information interchange conventions. Moreover, these conventions must be based on concepts that make life easier for humans, rather than for computer servants. Finally, the truly useful infrastructure must be equipped with “common servers”—computers that provide a few basic information services of wide interest, such as computerized white and yellow pages. Technological innovation proceeds at a pace that challenges the human mind to understand how to take advantage of its capabilities. Electronic information management, technological innovation in the personal computer, high-speed electronic communication, and digital encoding of information provide new opportunities for enhanced services at lower cost. Personal computers can provide services directly to people who have minimal computer experience. They provide low-cost, high-performance computing engines at the site that the individual lives, works, or accesses the service—regardless of where the information is physically stored. Standards for user interface, data access, and intercrosses communications have been defined for the personal computer and are being adopted by a majority of the vendor community. There is no reason to accept solutions that do not conform to the accepted standards. Most large organizations today use a heterogeneous collection of hardware, software, and connectivity technologies. There is considerable momentum toward increased use of technology from multiple vendors. This trend leads to an increasingly heterogeneous environment for users and developers of computer systems. Users are interested in the business functionality, not the technology. Developers rarely are interested in more than a subset of the technology. The concept of the single-system image says that you can build systems that provide transparency of the technology platform to the user and—at the largest extent possible—to the developer. Developers will need sufficient knowledge of the syntax used to solve the business problem, but will need little or no knowledge of the underlying technology infrastructure. Hardware platforms, operating systems, database engines, and communications protocols are necessary technological components of any computer solution, but they should provide services—not create obstacles to getting the job done. Services should be masked; that is, they should be provided in a natural manner without requiring the user to make unnatural gyrations to invoke them. Only by masking these services and by using standard interfaces can we hope to develop systems quickly and economically. At the same time, masking (known as encapsulation in object-oriented programming) and standard interfaces preserve the ability to change the underlying technology without affecting the application. There is value in restricting imagination when you build system architectures. Systems development is not an art; it is an engineering discipline that can be learned and used. Systems can be built on the foundations established by previous projects. Within the single-system image environment, a business system user is totally unaware of where data is stored, how the client and server processors work, and what networking is involved in gaining connectivity. Every application that the user accesses provides a common “look and feel.” Help is provided in the same way by every application. Errors are presented and resolved in the same way by every application. Access is provided through a standard security procedure for every application. Each user has access to all services for which he or she has a need and a right to access. • The security layer is invisible to the authorized and impenetrable to the unauthorized. • Navigation from function to function and application to application is provided in the same way in every system. New applications can be added with minimal training, because the standard functions work in the same way, and only the new business functions need be learned. It is not necessary to go to “boot camp for basic training” prior to using each new application. Basic training is a one-time effort because the basics do not change. The complexity of a heterogeneous computing platform will result in many interfaces at both the logical and physical level. Organizations evolve from one platform to another as the industry changes, as new technologies evolve that are more cost effective, and as acquisitions and mergers introduce other installed platforms. All these advances must be accommodated. There is complexity and risk when attempting to interoperate among technologies from many vendors. It is necessary to engage in “proof of concept” testing to distinguish the marketing version of products and architectures from the delivered version. Many organizations use a test lab concept called technology competency centers to do this “proof of concept.” The TCC concept provides a local, small-scale model of all the technologies involved in a potential single-system, interoperable image. Installing a proposed solution using a TCC is a low-cost means of ensuring that the solution is viable. These labs enable rapid installation of the proposed solution into a proven environment. They eliminate the need to set up from scratch all the components that are necessary to support the unique part of a new application. Organizations—Merrill Lynch, Health Canada, SHL System house, BSG Corporation, Microsoft, and many others—use such labs to do sanity checks on new technologies. The rapid changes in technology capability dictate that such a resource be available to validate new products. The single-system image is best implemented through the client/server model.. Our experience confirms that client/server computing can provide the enterprise to the desktop. Because the desktop computer is the user’s view into the enterprise, there is no better way to guarantee a single image than to start at the desktop. Unfortunately, it often seems as if the number of definitions of client/server computing depends on how many organizations you survey, whether they’re hardware and software vendors, integrators, or IS groups. Each has a vested interest in a definition that makes its particular product or service an indispensable component. Throughout this book, the following definitions will be used consistently: • Client: A client is a single-user workstation that provides presentation services and the appropriate computing, connectivity, and database services and interfaces relevant to the business need. • Server: A server is one or more multi-user processors with shared memory providing computing, connectivity, and database services and interfaces relevant to the business need. Client/server computing is an environment that satisfies the business need by appropriately allocating the application processing between the client and the server processors. The client requests services from the server; the server processes the request and returns the result to the client. The communications mechanism is a message passing interposes communication (IPC) that enables (but does not require) distributed placement of the client and server processes. Client/server is a software model of computing, not a hardware definition. This definition makes client/server a rather generic model and fits what is known in the industry as “cooperative processing” or “peer-to-peer.” Because the client/server environment is typically heterogeneous, the hardware platform and operating system of the client and server are not usually the same. In such cases, the communications mechanism may be further extended through a well-defined set of standard application program interfaces (APIs) and remote procedure calls. The modern diagram representing the client/server model was probably first popularized by Sybase. Figure 1.4 illustrates the single-system image vision. A client-user relies on the desktop workstation for all computing needs. Whether the application runs totally on the desktop or uses services provided by one or more servers—be they powerful PCs or mainframes—is irrelevant. Effective client/server computing will be fundamentally platform-independent. The user of an application wants the business functionality it provides; the computing platform provides access to this business functionality. There is no benefit, yet considerable risk, in exposing this platform to its user. Changes in platform and underlying technology should be transparent to the user. Training costs, business processing delays and errors, staff frustration, and staff turnover result from the confusion generated by changes in environments where the user is sensitive to the technology platform. It is easily demonstrated that systems built with transparency to the technology, for all users, offer the highest probability of solid ongoing return for the technology investment. It is equally demonstrable that if developers become aware of the target platform, development will be bound to that platform. Developers will use special features, tricks, and syntax found only in the specific development platform. Tools, which isolate developers from the specifics of any single platform, assist developers in writing transparent, portable applications. These tools must be available for each of the three essential components in any application: data access, processing, and interfaces. Data access includes the graphical user interface (GUI) and stored data access. Processing includes the business logic. Interfaces link services with other applications. This simple model, reflected in Figure 1.5, should be kept in mind when following the evolution to client/server computing. The use of technology layers provides this application development isolation. These layers isolate the characteristics of the technology at each level from the layer above and below. This layering is fundamental to the development of applications in the client/server model. The rapid rate of change in these technologies and the lack of experience with the “best” solutions implies that we must isolate specific technologies from each other. This book will continue to emphasize and expand on the concept of a systems development environment (SDE) as a way to achieve this isolation. Developer tools are by far the most visible. Most developers need to know only the syntax of these tools to express the business problem in a format acceptable to the technology platform. With the increasing involvement of minicomputer professionals, as technology users and application assemblers, technology isolation is even more important. Very few—perhaps none—of an organization’s application development staff needs to be aware of the hardware, system software, specific database engines, specific communications products, or specific presentation services products. These are invoked through the APIs message passing, and generated by tools or by a few technical specialists. As you will see in Chapter 6, the development of an application architecture supported by a technical architecture and systems development environment is the key to achieving this platform independence and ultimately to developing successful client/server applications. As organizations increase the use of personal productivity tools, workstations become widely installed. The need to protect desktop real estate requires that host terminal capabilities be provided by the single workstation. It soon becomes evident that the power of the workstation is not being tapped and application processing migrates to the desktop. Once most users are connected from their workstation desktop to the applications and data at the host mainframe or minicomputer, there is significant cost benefit in offloading processing to these powerful workstations. The first applications tend to be data capture and edit. These simplify—but still use—the transaction expected by an already existing host application. If the workstation is to become truly integrated with the application, reengineering of the business process will be necessary. Accounting functions and many customer service applications are easily offloaded in this manner. Thus, workgroup and departmental processing is done at the LAN level, with host involvement for enterprise-wide data and enforcement of interdepartmental business rules. In this “dumb” terminal (IBM uses the euphemism nonprogrammable to describe its 327x devices) emulation environment, all application logic resides in the minicomputer, mainframe, or workstation. Clearly a $5000 or less desktop workstation is capable of much more than the character display provided by a $500 terminal. In the client/server model, the low-cost processing power of the workstation will replace host processing, and the application logic will be divided appropriately among the platforms. As previously noted, this distribution of function and data is transparent to the user and application developer. The mainframe-centric model uses the presentation capabilities of the workstation to front-end existing applications. The character mode interface is remapped by products such as Easel and Mozart. The same data is displayed or entered through the use of pull-down lists, scrollable fields, check boxes, and buttons; the user interface is easy to use, and information is presented more clearly. In this mainframe-centric model, mainframe applications continue to run unmodified, because the existing terminal data stream is processed by the workstation-based communications API. This protects the investment in existing applications while improving performance and reducing costs. Character mode applications, usually driven from a block mode screen, attempt to display as much data as possible in order to reduce the number of transmissions required to complete a function. Dumb terminals impose limitations on the user interface including fixed length fields, fixed length lists, crowded screens, single or limited character fonts, limited or no graphics icons, and limited windowing for multiple application display. In addition, the fixed layout of the screen makes it difficult to support the display of conditionally derived information. In contrast, the workstation GUI provides facilities to build the screen dynamically. This enables screens to be built with a variable format based conditionally on the data values of specific fields. Variable length fields can be scrollable, and lists of fields can have a scrollable number of rows. This enables a much larger virtual screen to be used with no additional data communicated between the client workstation and server. Windowing can be used to pull up additional information such as help text, valid value lists, and error messages without losing the original screen contents. The more robust GUI facilities of the workstation enable the user to navigate easily around the screen. Additional information can be encapsulated by varying the display’s colors, fonts, graphics icons, scrollable lists, pull-down lists, and option boxes. Option lists can be provided to enable users to quickly select input values. Help can be provided, based on the context and the cursor location, using the same pull-down list facilities. Although it is a limited use of client/server computing capability, a GUI front end to an existing application is frequently the first client/server-like application implemented by organizations familiar with the host mainframe and dumb-terminal approach. The GUI preserves the existing investment while providing the benefits of ease of use associated with a GUI. It is possible to provide dramatic and functionally rich changes to the user interface without host application change. The next logical step is the provision of some edit and processing logic executing at the desktop workstation. This additional logic can be added without requiring changes in the host application and may reduce the host transaction rate by sending up only valid transactions. With minimal changes to the host application, network traffic can be reduced and performance can be improved by using the workstation’s processing power to encode the data stream into a compressed form. A more interactive user interface can be provided with built-in, context-sensitive help, and extensive prompting and user interfaces that are sensitive to the users’ level of expertise. These options can be added through the use of workstation processing power. These capabilities enable users to operate an existing system with less intensive training and may even provide the opportunity for public access to the applications. Electronic data interchange (EDI) is an example of this front-end processing. EDI enables organizations to communicate electronically with their suppliers or customers. Frequently, these systems provide the workstation front end to deal with the EDI link but continue to work with the existing back-end host system applications. Messages are reformatted and responses are handled by the EDI client, but application processing is done by the existing application server. Productivity may be enhanced significantly by capturing information at the source and making it available to all authorized users. Typically, if users employ a multipart form for data capture, the form data is entered into multiple systems. Capturing this information once to a server in a client/server application, and reusing the data for several client applications can reduce errors, lower data entry costs, and speed up the availability of this information. There is no delay while the forms are passed around the organization. This is usually a better technique than forms imaging technology in which the forms are created and distributed internally in an organization. The use of workflow-management technology and techniques, in conjunction with imaging technology, is an effective way of handling this process when forms are filled out by a person who is physically remote from the organization. Intelligent Character Recognition (ICR) technology can be an extremely effective way to automate the capture of data from a form, without the need to key. Current experience with this technique shows accuracy rates greater than 99.5 percent for typed forms and greater than 98.5 percent for handwritten forms. Rightsizing and rationalizing are strategies used with the client/server model to take advantage of the lower cost of workstation technology. Rightsizing and upsizing may involve the addition of more diverse or more powerful computing resources to an enterprise computing environment. The benefits of rightsizing are reduction in cost and/or increased functionality, performance, and flexibility in the applications of the enterprise. Significant cost savings usually are obtained from a resulting reduction in employee, hardware, software, and maintenance expenses. Additional savings typically accrue from the improved effectiveness of the user community using client/server technology. Eliminating middle layers of management implies empowerment to the first level of management with the decision-making authority for the whole job. Information provided at the desktop by networked PCs and workstations integrated with existing host (such as mainframe and minicomputer) applications is necessary to facilitate this empowerment. These desktop-host integrated systems house the information required to make decisions quickly. To be effective, the desktop workstation must provide access to this information as part of the normal business practice. Architects and developers must work closely with business decision makers to ensure that new applications and systems are designed to be integrated with effective business processes. Much of the cause of poor return on technology investment is attributable to a lack of understanding by the designers of the day-to-day business impact of their solutions. Downsizing information systems is more than an attempt to use cheaper workstation technologies to replace existing mainframes and minicomputers in use. Although some benefit is obtained by this approach, greater benefit is obtained by reengineering the business processes to really use the capabilities of the desktop environment. Systems solutions are effective only when they are seen by the actual user to add value to the business process. Client/server technology implemented on low-cost standard hardware will drive downsizing. Client/server computing makes the desktop the users’ enterprise. As we move from the machine-centered era of computing into the workgroup era, the desktop workstation is empowering the business user to regain ownership of his or her information resource. Client/server computing combines the best of the old with the new—the reliable multi-user access to shared data and resources with the intuitive, powerful desktop workstation. In view of the above it is evident that object-oriented development concepts are embodied in the use of an SDE created for an organization from an architecturally selected set of tools. The SDE provides more effective development and maintenance than companies have experienced with traditional host-based approaches. Client/server computing is open computing. Mix and match is the rule. Development tools and development environments must be created with both openness and standards in mind. Mainframe applications rarely can be downsized—without modifications—to a workstation environment. Modifications can be minor, wherein tools are used to port existing mainframe source code—or major, wherein the applications are rewritten using completely new tools. In porting, native COBOL compilers, functional file systems, and emulators for DB2, IMS DB/DC, and CICS are available for workstations. In rewriting, there is a broad array of tools ranging from PowerBuilder, Visual Basic, and Access, to larger scale tools such as Forte and Dynasty. Micro Focus has added an Object Oriented (OO) option to its workbench to facilitate the creation of reusable components. The OO option supports integration with applications developed under Smalltalk/V PM. IBM’s CICS for OS/2, OS400, RS6000, and HP/UX products enable developers to directly port applications using standard CICS call interfaces from the mainframe to the workstation. These applications can then run under OS/2, AIX, OS400, HP/UX, or MVS/VSE without modification. This promises to enable developers to create applications for execution in the CICS MVS environment and later to port them to these other environments without modification. Conversely, applications can be designed and built for such environments and subsequently ported to MVS (if this is a logical move). Organizations envisioning such a migration should ensure that their SDE incorporates standards that are consistent for all of these platforms. These harvests, pooled with the economical processing power available on the workstation, make the workstation Local Area Network an ideal expansion and maintenance environment for existing host processors. When an organization views mainframe or minicomputer resources as real dollars, developers can usually justify offloading the development in only three to six months. Explorers can be effective only when a proper systems development environment is put in place and provided with a suite of tools offering the host capabilities plus enhanced connectivity. Workstation operating systems are still more primitive than the existing host server MVS, VMS, or UNIX operating systems. Therefore, appropriate standards and procedures must be put in place to coordinate shared development. The workstation environment will change. Only projects built with common standards and procedures will be resilient enough to remain viable in the new environment. The major reserves come up to from new projects that can create apposite values at the initiate and do all development using the workstation LAN environment. It is possible to retrofit standards to an existing environment and establish a workstation with a LAN-based maintenance environment. The benefits are less because retrofitting the standards creates some costs. However, these costs are justified when the application is scheduled to undergo significant maintenance or if the application is very critical and there is a desire to reduce the error rate created by changes. The discipline associated with the movement toward client/server-based development, and the transfer of code between the host and client/server will almost certainly result in better testing and fewer errors. The testing facilities and usability of the workstation will make the developer and tester more effective and therefore more accurate. Business processes use database, communications, and application services. In an ideal world, we pick the best servers available to provide these services, thereby enabling our organizations to enjoy the maximum benefit that current technology provides. Real-world developers’ make compromises around the existing technology, existing application products, training investments, product support, and a myriad other factors. Key to the success of full client/server applications is selecting an appropriate application and technical architecture for the organization. Once the technical architecture is defined, the tools are known. The ultimate pace is to accomplish an SDE to categorize the principles desirable to use the tools in actual fact. This SDE is the collection of hardware, software, standards, standard procedures, interfaces, and training built up to support the organization’s particular needs. Many construction projects fail because their developers assume that a person with a toolbox full of carpenter’s tools is a capable builder.

In view of the above, it is evident that in order to be a successful planner, a person needs  be trained to build according to standards. The creation of standards to define interfaces to the sewerage, water, electrical utilities, road, school, and community systems is essential for successful, cost-effective building. We do not expect a carpenter to design such interfaces individually for every building. Rather, pragmatism discourages imagination in this regard. By reusing the models previously built to accomplish integration, we all benefit from cost and risk reduction. Suffice it to say that the preamble of a whole new generation of Object oriented Technology based on tools for client/server development demands that proper standards can be put in place to support shared development, reusable code, interfaces to existing systems, security, error handling, and an organizational standard “gaze and think.” As with any new technology, there will be changes. Developers can build application systems closely tied to today’s technology or use an SDE and promote applications that can progress along with the expertise podium.

Search Engine Marketing, Standing Above the Rest

Introducing the Searchlinqs.com Web Blog.As a member of the searchlinqs Internet Marketing team, it’s an exciting time to be a part of our emerging Internet Advertising Industry. Search Engine Marketing (SEM), Search Engine Placement (SEP) & Search Engine Optimization (SEO) are shaping the way we work, play, shop and market ourselves online. That’s a pretty big statement to make! The content that appears on Google, Yahoo and MSN are by no means accidental or arbitrary. The algorithm/formula for sorting what appears on the Search Engines, are closely guarded secrets worth millions of dollars of marketing revenue and can turn the most obscure site or gossip into international results.Much like a newspaper editor or publicist, a decision is made on what content is relevant or invisible to the rest of us. The search engine results only begin with the selected keywords entered into a Search Engine. Careful observation and analysis of those search results are part what the SEO industry and Search Engine Optimization companies do. Google, Yahoo and MSN has become the defacto portals and gatekeepers for the online service world. The sheer volume-combinations of search terms, keywords and related keywords can only be managed by software agents. When these giants move, the Search Engine universe shudders. Google has released no less than 10 updates in the last 2 years; each change shapes the search engine landscape.We have created this SEO blog to showcase Internet Advertising, Internet Marketing tools, showcase Tutorials & Recent Articles, Keyword research strategies and offer opinions on that we feel are major issues affecting our industry. We hope that you find us a useful source and hope you visit us often. Search-Engine-Man www.searchlinqs.com

Technology and Community Development

TECHNOLOGY AND COMMUNITY DEVELOPMENT

KUMAH ERIC JUNIOR

MARCH 2009

ABSTRACT:

In today’s world, technology has invaded many aspects of human life. From its gigantic influence on our education and professional development, to the more subtle presence of little gadgets littering our homes, technology is almost everywhere.

The reasons for such pervasiveness would boil down to some characteristics that technology by itself possesses. One such characteristic, which is of major interest to many scholars, is the seeming lack of barriers to the spread of technology. It easily penetrates societies and even to remote communities, and once it reaches its destination and catches on, it becomes seemingly difficult to stop its spread. As a result of this, consumer technology like cellular phones, computers, PDAs, radios and televisions have become commonplace in places like Africa, even with all the barriers one would have envisaged.

Sadly, it does not need much analysis to realize that even though technology usage is growing rapidly in Africa, we still have numerous developmental problems in our continent. This is a situation where advanced technology is coexisting with underdevelopment in Africa. With all the power that technology wields, it will be a useful exercise to study the ways in which it can be used to solve some of those very problems it has come to meet. In essence, using our little gadgets to solve our big problems.

This is the background against which this study is undertaken. Asking whether our problems can be solved at all, then enumerating instances where development projects that utilize technology have been put to work, and concluding by examining the cases and drawing lessons from them.

CHAPTER. 1.

INTRODUCTION

The limits to what the human mind can conceive and achieve are increasing. More discoveries have been made, more things have been created, more theories have been proved and disproved, more machines have been made and more problems have been created. Scientific technology has been the driving force behind all these. Science has indeed proved to be a powerful tool which has touched many people and has shaped many communities.

According to the Concise Oxford dictionary 10th edition, technology is the application of scientific knowledge for practical purposes. Clearly from this definition we can see that scientific knowledge may exist theoretically but it only becomes technology when it is used in practical settings. For example we may say the knowledge of the rules of up-thrust and buoyancy is theoretical, however practical utilization of these rules to manufacture airplanes could be termed aircraft technology.

Again according to the Concise Oxford dictionary 10th edition, a community is the people of an area considered collectively, while development is explained to mean to grow or cause to grow and become larger or more advanced. By deduction, community development could be explained to be the growth or advancement of a group of people.

Today, the world has become highly technological, and things which in the seventies would have passed for science fiction are now so commonplace that they have almost become necessities. From every corner of the world, technology has global acceptance, it is ubiquitous and has the ability to dramatically change situations.

Any attempt to ascribe reasons for this pervasiveness of technology will have many suggestions, some of which are that machines have been proven more efficient than humans at some tasks, machines are less error prone, impartial and never get tired like humans. Another could be the increased sophistication of humans and the attendant need for equally complicated messengers to help us perform many tasks, which is linked to the interesting nature of technology that once a more advanced way of doing something is found, it becomes almost unthinkable to try to do it by “old fashioned” means.

With such large scale interplay of these and many more factors, there is little reason to be surprised by the sudden emergence of automatic machines to handle the little tasks of old; cleaning floors, washing clothes, cutting bread, mixing cake etc. the list goes on and on.

And that is far from all and the list of innovative possibilities is endless. In truth, some of these innovations have shaped the world and there are many examples to cite. The discovery of electricity and the radio wave both changed the world. Today, computers are changing the world even faster. Now with cellular phones, new opportunities have come and our imagination has become the only limiting factor. We can only wait for the next big thing to be created and who knows what it will be?

The picture of technological advancement is not a completely rosy one. Indeed, there are some minuses to science as well, such as the introduction of new forms of danger which come as a consequence of innovative forms of technology, for example the nuclear bomb came from nuclear technology, unforeseen genetic mutations are as the result of genetic engineering, and the numerous and little talked about chemicals which can destroy the ozone or warm the planet.

The seriousness of the disadvantages of technology have prompted some people to argue that technological advancement, which is an example of scientific development, is making us more of advanced entities but less of humans. In other words, we have become better scientists, bankers and professionals and worse human beings. Martin Luther King puts this argument succinctly when he said “Our scientific power has outrun our spiritual power, we have guided missiles and misguided men.”

The disadvantages that technology brings are issues which require serious examination to ascertain what can be done to eliminate them or at least minimize their effects since technology has definitely come to stay, and it would be to our advantage to learn how to work with it in ways that will be the most beneficial to us.

But despite the disadvantages listed here and the many more unnamed, we have seen that we can still derive many benefits from science and given that we live in, or at least come from, a part of the world where development is still a big headache, we should be the first to start a serious study of this phenomenon and see how best we can use it to our advantage. We may be surprised to see that there is a great viability in using our little gadgets to solve our big problems.

Let us make it clear that the aim of this paper is not to present technology as the magic cure that will clear our multitude of problems in a whiff, technology alone will not solve Africa’s problems because our problems are too complex, too deep and too overwhelming for any simplistic scheme to be successful. We can only achieve success when if have a more comprehensive approach to the problem, to include solid commitment to serious research, establishment of the appropriate structures, and the taking of required initiatives. It will be incorrect to assume that technology in itself is inherently good, and just implementing it alone will be enough to achieve any good result3. Though technology may be able to do anything, people must have the vision to drive it in the right direction.

Only with this knowledge can we make any meaningful gains in the development agenda.

In our particular context, Africa has proved that advanced technology could coexist with underdevelopment. People have satellite televisions whilst there are no teachers in the classrooms, we have mobile devices and pocket PCs and devices but our streets are still not named properly, there is still a large number of illiterates among the people who own and use cell phones, spreading of healthcare information is still a challenge even though a lot of people have access to radio and TV. This sorry list is endless.

CHAPTER 2:

CAN TECHNOLOGY REALLY ADDRESS OUR PROBLEMS?

From healthcare, access to water and life expectancy, to governance, industrialization and even the quality of human life, there are numerous problems confronting African communities.

Today we are said to be living in the information age, an era where access to information is the new driving force of the world. The proliferation of the Internet and World Wide Web has reduced the whole world to a massive audience with unprecedented access to vast quantities of information. This communication is unencumbered and the formation of alliances is unhindered by physical distance, national or political borders4. With all the dynamics that this modernity brings, technology stands tall as a favourite to achieve any meaningful sustainable development for many reasons.

Principal among such reasons is the fact that there is improved awareness of underdevelopment among Africans themselves, which could be due to the information age, and an improved belief that our situations can be turned around. This is markedly different from decades ago when there was a lot of resignation and despair among black professionals. Evidence to support this would be the observation that much more thought is being directed at the Africa integration agenda and greater attention being paid to the Economic partnership agreements (EU- ECOWAS).

Another positive indicator is the growing number of trained and competent technological professionals on the face of the continent. Granted, the improved numbers by themselves will not be a good indicator, but with the holistic approach talked about earlier, one can see a sign of hope which shows that there is very high potential for success in a well though out scheme to utilize technology to solve our developmental problems.

Another good point is the individual work that is being carried out by different groups using different approaches (studies of the indigenous chieftaincy system for e.g.) at trying to solve the same problems. This is clear evidence to state that beyond the level of commitment, there have been actual attempts at problem solving. Even if some of such attempts have not been successful due to the numerous challenges in the way, the experiences have been gained and lessons have been drawn from them which would be utilized for future use.

Finally there are areas where major strides have already been made in Africa. Statistics show for example that there have been remarkable improvements in girl student enrollments in places like Nigeria, Kenya and Zambia5. This is definitely a feather in our cap and such areas may serve as boosters to face the remaining dark spots.

All these imply that we might be closer than ever to solving our problems, and all that may be left will be a few giant pushes forward.

This is where technology comes into the picture. It is the one thing that seems to know no barriers, catches on easily and has the power to transform even the most remotely inaccessible locations on earth to budding business towns. It is ubiquitous. Its innovations accelerate by the month. As a result, it is the most probable tool to achieve anything meaningful.

In the early 90’s, scholars described Africa as being left in a technological apartheid 6. Today however, with increased globalization perhaps a slightly better picture can be painted. Even though Africa is not in the league of the innovators of the most novel initiatives and we may not be making as good use of technologies as we ought to, or as some others are, we would still have something positive to report. For example, in some cases, Africa actually has comparable human and hardware resources. Therefore, “apartheid” would no longer be a precise definition of the situation as it stands.

As stated earlier in this paper, technology alone will not solve our problems. But with very serious considerations using active participation, a comprehensive and well though out scheme that incorporates technology will be a very viable solution.

However taking a look at all the attempts made so far and their attendant challenges and effects if any, one may say confidently that will all the proper accompanying compliments, technology will made very significant gains in spurring the development agenda on.

CHAPTER 3:

HOW IS TECHNOLOGY BEING USED TO SOLVE PROBLEMS?

Across many countries around the world, people have made serious strides at utilizing technological knowledge to solve all manner of problems. Many issues have arisen out of such attempts, and below are very brief summaries of some of those places where practical scientific knowledge has been utilized for the growth of the community.

3.1 ELECTIONS

In Africa’s recent governance history, elections have always been a challenge. It is hard to find a totally free and fair voting exercise, whilst contested elections, unfair processes, non transparent irregularities and simple ineffectiveness are commonplace. With a background of poverty, it is not too difficult to understand why the stakes are so high in African politics and why power is very lucrative in this part of the world.  This not withstanding however, there is a good number of unrests that could have been avoided if any election is proven to be fair, free and transparent to an appreciable degree.

Attaining this ideal degree has proved difficult for reasons of the complex interplay of some factors including, a government founded electoral commission, a winner takes all setting, and no motivation to commit to the right virtues. Knowing that power is so lucrative when you come from this winner takes all setting, it is really hard to let go of control of the electoral process. This is one motivation for the dishonourable acts that unfortunately we see quite often.

Because elections are highly involving and they require elaborate programs that span a series of locations (from a voter’s home to the polling station, the collation center, the electoral commission headquarters, the public domain and back to the voter’s home), It follows that unless you are trying to make public exhibition of your nefarious activity, you would need to be tactical to be successful at such dishonorable acts. The tactics employed may vary but they invariably entail series of acts that are designed to prevent information from getting into the public domain. So that for example, figures could be changed anytime so long as the original and authentic ones do not get into the hands of the public.

If democratic leadership were genuinely understood, there will be no attempt at election rigging. But since we are currently not in that ideal stage, election monitoring is one tool we can exploit to at least cut the ability for cheating.

Mobile phone technology is being used in election monitoring in some African countries under a new system of election monitoring called “parallel reporting”. Parallel reporting is simply an approach to election monitoring whereby independent observers spread news of the votes counted at the basic level, which is the polling station. The figures are then relayed to an independent center where they are collated and cross checked with official figures announced by the electoral commission.

One advantage of this scheme is seen that it will make it increasingly difficult for an electoral commission to attempt to fraudulently sway the results in the favour of any of the contesting parties. The spreading or relaying of the results figures are done largely with mobile phones. Senegal is an example of a country where this project has been successful.

3.2       HEALTHCARE

The statistics obtained from healthcare research are interesting. Figures show that a large number of the world’s HIVAIDS afflicted people live in Africa. At the same time, one of the growing markets for consumer electronics such as mobile devices, handheld PC etc may be found here in Africa. This represents a population overlap, and it is only prudent that some amount of research has been directed towards attempting to find ways to incorporating technology in the treatment of the numerous diseases on the face of the continent7.

Tuberculosis (TB) has long been known to be one of the deadliest diseases known to man. Apart from the threat that this highly infectious bacterial disease presents to human life, it also enjoys some additional notoriety for lowering the sufferer’s immune system to make it easy for other diseases, which may have various degrees of harmfulness, to attack the sufferer.

As if that were not enough, TB has a deadly habit of mutating at the least case of drug non adherence. Therefore any TB caregiver knows that a patient who demonstrates non compliance with drug rules is clearly not interested in getting healed. As a result of this, over the years, ways to enforce religious adherence of medication have been tried but success has largely eluded caregivers.

In South Africa, there is a very laudable project, the SimPill’s award-winning Adherence System project, which uses a real-time management system to increase adherence to medications prescribed to treat chronic illnesses – particularly tuberculosis, which is a significant cause of death of people living with HIV.

3.3       SOCIAL ISSUES

Serious projects that utilize technology to address social issues have been implemented in South Africa. One such idea named Fahamu’s Umn Yango (meaning ‘doorway’ in isiZulu) has been implemented to curb domestic violence by equipping people with cell phones as tools to monitor and report abuse. Under this scheme, victims use cell phones to call a predefined and popular number and give details of the abuse.
The fear of being victimized has always made it difficult for victims, witnesses or relatives to step up and lodge complaints to the relevant authorities. There are examples of places where people had reported abuses and had been picked upon by the abuser. We have had friends of a victim reporting an abuse of their friend only to go home to be abused themselves by their spouses as punishment for “poking their noses in other people’s business”. These good citizens were made to pay the price for exposing a wrong thing.  
This fear has been totally eliminated under this project because of the provision of anonymity, the telephone call could be made in secret, and even the details of the reporter are not always required. This is a sharp contrast to the situation in the past where victims, neighbours, or witnesses were required to walk into a police station to make a formal report.

Apart from successes chalked in the number of reports that are received, there has also been a reduction in the numbers of abuse cases. This may be partly due to the deterring feeling among would-be abusers that, any passerby holding a mobile phone might just make sure they get a visit from a police detective for spouse battering.

3.4       ANIMAL FARMING

Technology has also been put to good use in farming.

Farmers who rear cattle in small herds, over time, develop a personal relationship with the animals, the farmer knows all of them and can notice a missing animal or a sick one with just a glance. However, because it takes months of careful observation of the behaviour of every cow to know every animal well enough to take note when there is an infection or when an animal does not ruminate properly, this task would be ineffective if it were performed by a human shepherd with a large herd.

To remedy this situation, the technology of vocal tags has been developed in Europe. This project employs a tag, which is a belt fitted with sensors and worn around each animal’s neck. These sensors monitor several indicators such as the animal’s rate of rumination, voice clarity, digestion and breathing and send the data collected to a central computer.

Over time the computer knows what is normal for every cow and will notify the shepherd when something goes wrong with a cow.

The advantage of this project is that a farmer can take quick and specific action like giving treatment to the particular animal involved. This removes the need to give general treatments to the whole herd, which is both time and money wasting.

These are some of the ways that technology is being used towards increased development.

CHAPTER  4

WHAT LESSONS HAVE BEEN LEARNT?

No matter how promising an idea or project sounds, there are bound to be problems encountered in the deployment of the project. In achieving the above projects, following are some of the problems one is likely to be faced with:

In the election monitoring program, misinformation has been identified to be one of the problems starring the program in the face. It is true that when all the information is not localized in the hands of government, then a lot more transparency will be achieved, but it is also true that mass misinformation remains an unpleasant possibility.

Another problem could arise when there is a situation where people do not necessarily trust the degree of independence of the so called independent observers. It may lead to a problem where parties could cast a slur on the reputation of the observers so as to use the resulting mistrust to set the stage for a possible rejection of the results.

Overall this is a laudable idea and if a means of verification were added, the figures would mean much more to a lot of people.

Whilst celebrating the successes chalked, it is important to note that a number of other factors needed to progress before a state could move towards a more democratic model of governance. According to African political expert, Sheldon Gellar, these changes include: strengthening independent media, growing and ensuring freedom of civil society, decentralizing power, ceding more control to local governments, empowering women and improving judicial systems to ensure independence and power to punish.

Governance is one area that is set to reap some benefits of this phenomenon when used judiciously, unilateral rule and arbitrary action may be reduced towards a more participatory approach to leadership in Ghana

Technology could help achieve those goals to some extent, as communication was the key to overcoming oppression.

In some of the cases, such as the election monitoring or domestic violence reporting, the internet could be used to provide communities with means to communicate, to organize and obtain good information which is not controlled by the government. However, this is not practical in Africa since only a tiny percentage of Africans have affordable access to internet.

In the healthcare project, basic mismanagement has been identified as one of the reasons why many projects seem to skid to halt after being piloted. Needed funds are not always available to those who need them.

Another problem observed was that the people who will be using the project are not always consulted in the designing and planning of the ideas, so there is a lack of communication between beneficiaries, health professionals, technologists, and managers.

Another problem was the theft of cell phones. Although cell phones are a relatively low-cost technology, they still hold considerable value in poverty-stricken areas, and are commonly stolen. And, such theft is likely to rise as these devices become more and more complex. However this is quite debatable since some analysts argue that losing a cell phone to a thief is less of a financial loss than losing a more costly machine.

In the domestic violence project one stumbling block was the communication gap between the various parties involved in the system. Feedback was largely missing and people could not tell whether their input was useful – or received, and in some cases, police officers who receive messages reporting violence against women may not be prepared to respond.

Another problem was the unfortunate situation where some unscrupulous people made the work more difficult for the authorities by raising false alarms. This could be addressed by education and the incorporation of punitive measures.

However to use effective punitive measures, even more advanced technology will be required, for example to pinpoint a particular cell phone subscriber, and take action against them like blocking their Subscriber Identity Module (SIM) Cards etc.

And the usual problem of financing in many projects is ever present as well, and it is the more predominant one in the animal rearing project.

CHAPTER  5

CONCLUSION

Granted, there are challenges that exist in using technology to achieve development goals, but such efforts still hold great potential and the costs of any obstacle will not stand in comparison to the threat of underdevelopment and poverty. So we can only strive to work harder at such solutions.

Our development attempts and efforts should think more seriously about sustainability and scalability. One important consideration in this direction is the affordability of the programmes we plan and develop. The more affordable options have a higher chance of success, so the fact that most of the development projects do not require any extraordinarily complex or new gadgets is indeed pleasant to note.
Also throughout the creation and deploying of any project, enough consultation should be carried out to ensure that there is a general buy-in into the idea from the creators to the beneficiaries. This will make an idea command a common sense of ownership.
The quality of the management should also be improved and measures should be put in place to ensure the right things are done.

Identifying the problem is half the solution. We already now have greater awareness and we have made some attempts at solving them. Putting our acts together to draw the lessons and re-strategizing with a new approach -technology, is definitely the way to go. I am confident of the viability of this new approach.

CITED REFERENCES

1         Steere M. Cell phones promise fairer elections in Africa. Cable News Network [Online]2009. Available from http://edition.cnn.com/europe. Accessed 2009 Feb 6.

2         Wikipedia. Technology.Wikipedia.org[online]2009.
Available from http://en.wikipedia.org/wiki/Technology. Assesed 2009 March 27

3         Macha N. Will Technology solve Africa’s problems?. Global Voices Online[Online]2009. Available from http://globalvoicesonline.com/ Accessed 2009 Feb 6.

4         Finnis A.J. Learning in the Information Age.Twinisles[Online]2009.
Available from http://dev.twinisles.com/research/learninfoage.htm. Accessed 2009 March 27

5 Kitetu, C. Gender in Education: An overview of developing trends in Africa.
Available from www.ling.lancs.ac.uk/groups/crile/docs/crile54kitetu.pdf. Accessed 2009 March 27

6 Castells M. Information Technology Globalization and Social Development.[Abstract]. In UNRISD Discussion Paper No. 114.September 1999.p11.

7 Walvaren K. Did you say cell phones for development? Association for Progressive Communications.[Online]2007.Available from http://www.acp.org/en/home. Accessed 2009 Feb 6.

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